The tragic events that occurred at the Flight 93 National Memorial site are not only remembered through ceremony and yearly dedication but most importantly through word of mouth and the telling of the story.
The volunteer ambassadors at the memorial site work tirelessly and selflessly to keep this important moment in American history alive. Especially as the world changes with each passing year since 9/11, so does the nature of their job.
“When we were first in place, it seemed as if though the visitors needed to tell their story," said Ginny Barnett, a Volunteer Ambassador at Flight 93. "That was part of the healing for them and we were here to listen. Through the years we don’t get that as much, it’s not every single person."
As the volunteers transition from being the ones listening to the stories into the ones that are telling it, they face new challenges.
“I think we as ambassadors need to keep the story personal and alive," said Barnett. "We are already seeing generations that were not alive on that day and we need to make it personal to them. So, that they can understand and relate to it, so I think that’s very important.”
If you want to know more about how you can volunteer with the Flight 93 national memorial visit the National Park Service website.
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